Joelski
24 June 2021, 18:13
On Tuesday this week I fired off an email to CS at Griffin Armament detailing an issue I'd encountered with a muzzle device, specifically the accelerated wear on the nitride finish. I sent the photo below to illustrate the issue. As you can see, it's an early v.2 flashcomp showing more rust than glossy black.
https://uploads.tapatalk-cdn.com/20210625/0d59c23b47d17a0178b4c2cfc46d4620.jpg
The next morning I received an email from Mitch C. Inquiring about the conditions of the photo. Several more emails followed with the decision that a replacement would be coming, along with some other goodies. As I told Mitch, I wasn't so much after a freebie as a loyal customer making them aware of a process issue. They showed their thanks buy making me whole and reaffirming that some good companies do exist. I am only too happy to publicly thank GA and mitch for his efforts to get me squared away.
These guys are 100% solid in my book and I will recommend them and their products ten out of ten times. Thanks fellas!
https://uploads.tapatalk-cdn.com/20210625/f20115fc022726e6342b50ebd688726b.jpg
https://uploads.tapatalk-cdn.com/20210625/0d59c23b47d17a0178b4c2cfc46d4620.jpg
The next morning I received an email from Mitch C. Inquiring about the conditions of the photo. Several more emails followed with the decision that a replacement would be coming, along with some other goodies. As I told Mitch, I wasn't so much after a freebie as a loyal customer making them aware of a process issue. They showed their thanks buy making me whole and reaffirming that some good companies do exist. I am only too happy to publicly thank GA and mitch for his efforts to get me squared away.
These guys are 100% solid in my book and I will recommend them and their products ten out of ten times. Thanks fellas!
https://uploads.tapatalk-cdn.com/20210625/f20115fc022726e6342b50ebd688726b.jpg