Parallax Tactical??

[GaSwamper]

So does anyone do business with these guys, know them, do they frequent any forums? The reason I ask is although I was interested in some of their products and even went to the point placing some orders with them I seem to be having a bit of a customer service problem with them. This may be a misunderstanding or mix up, or whatever and I want to give all the chance I can before I put anything out negative but at this time I haven't had any response from a couple of different means of communication from them or from another company that seems to be affiliated with them. Is this typical of them and don't worry, are they just that busy or what?

[UWone77]

I've dealt with Joe numerous times, he's helped me out numerous times with various things. What's the nature of your issue?

[Dstrbdmedic167]

Joe looked out for me when I had that GB issue. Only time I've dealt but no issues in anyway.

[GaSwamper]

I've dealt with Joe numerous times, he's helped me out numerous times with various things. What's the nature of your issue?

Well I've had an order for some gas blocks from them directly that on the 24th I got a tracking number and it said label printed which was great, but it's been in that same status ever since. I know how things can fall through the cracks, and I also know of our gem of a postal service so I just wanted to touch base about it. Then I placed an order for a 15'' carbon fiber rail sold through Houlding Precision around the same time, after the order was confirmed and then payment made I got an from Houlding saying it accidently went backorder, the email was from Parallax shipping dept. so I assume they are making these rails for them, which in my humble opinion are some bad ass rails that they use on their Wraith light weight rifle. I also noticed these companys are very close and now see Houlding says that they are moving. It wouldn't bother me really but these items were purchased on my wife's credit card because she wanted to get them for me and make a Valentine present out of it. So now I get heat from her with charges and no shipments.

[UWone77]

Just got a hold of Joe at Parallax. He said this was your tracking:

ETA: I'll PM it to you, if you need it.

Also he doesn't make anything for Houlding, so he doesn't know what to tell you as far as Houlding Carbon Fiber Rails.

[ParallaxTactical]

I show the package delivered yesterday.

Order was placed Thrusday the 22th, we generated the label Saturday night.

(S/R shifts are Tues, Wed and Saturday.)

Was packed and ready on Wednesday the 28th., picked up by USPS on Thursday the 29th.

Arrived to you in NC on Feb 2nd.

Not sure what the issue is?

[SINNER]

His sig says Georgia

[Dstrbdmedic167]

I show the package delivered yesterday.

Order was placed Thrusday the 22th, we generated the label Saturday night.

(S/R shifts are Tues, Wed and Saturday.)

Was packed and ready on Wednesday the 28th., picked up by USPS on Thursday the 29th.

Arrived to you in NC on Feb 2nd.

Not sure what the issue is?

I know him and know for a fact he's is GA!!

[UWone77]

His sig says Georgia

I think we have a winner.

[GaSwamper]

I show the package delivered yesterday.

Order was placed Thrusday the 22th, we generated the label Saturday night.

(S/R shifts are Tues, Wed and Saturday.)

Was packed and ready on Wednesday the 28th., picked up by USPS on Thursday the 29th.

Arrived to you in NC on Feb 2nd.

Not sure what the issue is?

Sorry, no package. I live in Georgia, this is why I thought the tracking number I got seemed a little strange when the label got printed quickly then the status never changed.

[ParallaxTactical]

Going to have to eat my words.

Apparently I've been looking at the wrong order.

S/R just came in and told me your order is on backorder. They said they contacted you 1/28 and informed on the status. We're just waiting for them to come back from melonite. Should be this week or early next and we'll get it out ASAP. My apologies.

Should also clarify the shipping software sends the tracking # as soon as we generate a label, doesn't necessarily mean it shipped. Will see about fixing that in the software.

[GaSwamper]

Ok, this was confusing as hell but I went back through all emails and figured out why I thought Parallax was suppling Houlding. Get ready this will make your head hurt, Parallax sent me a shipping confirmation on the 24th, I purchased from Houlding on the 28th, 3 minutes after I got my conformation from Houlding I got a sorry but this is backordered and more have been ordered with the Parallax shipping at the bottom. This Was actually an email from Parallax saying my 2 gas blocks had went backordered. The only way I caught it was I noticed the order numbers were different. It didn't have the usual Parallax header and both places are in Cali, I also wasn't looking for a backorder after a shipping conformation.

[GOST]

At least now we know GaSwamper's order isn't in NC.[BD]

[UWone77]

At least now we know GaSwamper's order isn't in NC.[BD]

Maybe Slippers got it rerouted to his shop? [:D]

[GaSwamper]

Going to have to eat my words.

Apparently I've been looking at the wrong order.

S/R just came in and told me your order is on backorder. They said they contacted you 1/28 and informed on the status. We're just waiting for them to come back from melonite. Should be this week or early next and we'll get it out ASAP. My apologies.

Should also clarify the shipping software sends the tracking # as soon as we generate a label, doesn't necessarily mean it shipped. Will see about fixing that in the software.

No sir the apologies are mine, I bet I've looked at those emails 3 or 4 times this week and never caught it. What are the chances of your backorder email coming 3 min. after another order, Ha.

[UWone77]

Well, in the end, glad this got resolved.

And Gaswamper isn't NCswamper.

[SINNER]

My head hurts now. I would have still took a 50/50 on USPS screwing up.

[toolboxluis00200]

My head hurts now. I would have still took a 50/50 on USPS screwing up.

USPS allw ays screw up

[UWone77]

USPS allw ays screw up

Uhhh what?

Luis... Siri spells better than you. [BD]

[Dstrbdmedic167]

Maybe Slippers got it rerouted to his shop? [:D]

Sorry it was me 😜 I gots busted.

[GaSwamper]

My head hurts now. I would have still took a 50/50 on USPS screwing up.

Exactly, most of the time UPS either loses it or if it has a known firearms manu. label someone there steals it and USPS is, well you never know with USPS either. I thought I was really on a roll this week, I also spent all weekend working on a deal for a lower that a guy had massively over priced but agreed to a much lower price only to text me Sunday night at 11:39 after we had worked out all details and I was to contact my FFL first thing, to say the lower had been sold at full price, sorry. This was a complete lower I had watched sit on Gunbroker for several months. Magically sold my ass!

[Naytwan]

Good to see they are looking out for you. Joe and the guys down at Parallax are good guys. He has drained my wallet on a few occasions. Build the upper on this rifle for me. They also fixed my Saiga when I screwed up the bullet guide install and threaded the barrel.

https://farm8.staticflickr.com/7296/14157687043_14458061e2_c.jpg

[tact]

I wouldn't hesitate to do business with them again. Great guys.

[Thompson]

Little late to the party, but I've had good experience with them thus far. Order was processed and shipped promptly. Plus Joe was pretty good on email communications, usually responding within 24 hours.

And I will say, anyone who isn't following them on Facebook ... you're missing some killer deals on their blem FFSSR rails ...

[Gaspipeshooter]

I have had the issue of the shipping label being printed and the tracking number sent to me, when the product did not actually ship until weeks later. USPS will typically say no information found until it is scanned in by the "origin facility".

[mustangfreek]

One dealing here and no problems...their 308 rails also have my attention.

....poke poke...parallax..?...[:D]

[Former11B]

I should be getting an upper in the next week or two...can't wait to throw their FFSSR rail on it. Just need for the Rainier barrel I want to come back in stock and Ill be set

[nCarnage]

USPS allw ays screw up

Luis needs to get intoxicated. His spelling would get better. Hey it works when I play bags and sports. I raise this beer bottle for you Luis.

[Simi-audamadik]

I've bought 2 "blem" rails from them. VERY difficult to find the blems. Got great deals on both and shipped out quick. They were a great find as a result of Stick's giveaway. Would definitely recommend them.

Later!

Simi

[SINNER]

USPS allw ays screw up

You are not kidding. My t shirts and patches are making a east coast tour. Nothing like sending it 250 miles past your house then letting it wander around the state for days. Lol

STATUS OF ITEM
LOCATION
February 7, 2015 , 3:14 am
Arrived at USPS Facility
LINTHICUM HEIGHTS, MD 21090
Your item arrived at our USPS facility in LINTHICUM HEIGHTS, MD 21090 on February 7, 2015 at 3:14 am. The item is currently in transit to the destination.
February 6, 2015 , 9:41 pm
Arrived at USPS Facility
BALTIMORE, MD 21233
February 6, 2015 , 1:28 pm
Arrived at USPS Facility
NOTTINGHAM, MD 21236
February 6, 2015 , 9:21 am
Arrived at Post Office
NOTTINGHAM, MD 21236
February 6, 2015 , 8:17 am
Sorting Complete
NOTTINGHAM, MD 21236
February 6, 2015 , 5:30 am
Departed USPS Facility
LINTHICUM HEIGHTS, MD 21090
February 5, 2015 , 11:36 pm
Arrived at USPS Facility
LINTHICUM HEIGHTS, MD 21090
February 5, 2015 , 7:10 pm
Arrived at USPS Facility
BALTIMORE, MD 21233
February 5, 2015 , 11:54 am
Arrived at USPS Facility
NOTTINGHAM, MD 21236
February 4, 2015 , 1:46 pm
Departed USPS Facility
LINTHICUM HEIGHTS, MD 21090
February 4, 2015 , 1:40 pm
Arrived at USPS Facility
LINTHICUM HEIGHTS, MD 21090
February 2, 2015 , 10:46 am
Departed USPS Facility
CAPITOL HEIGHTS, MD 20790
January 30, 2015 , 10:27 am
Arrived at USPS Facility
CAPITOL HEIGHTS, MD 20790
January 30, 2015 , 7:31 am
Arrived at USPS Facility
HYATTSVILLE, MD 20785
January 30, 2015 , 3:29 am
Departed USPS Facility
PHILADELPHIA, PA 19116
January 29, 2015 , 8:22 pm
Arrived at USPS Facility
PHILADELPHIA, PA 19116
January 29, 2015 , 4:58 am
Departed USPS Facility
LEHIGH VALLEY, PA 18002
January 29, 2015 , 4:12 am
Arrived at USPS Facility
LEHIGH VALLEY, PA 18002
January 26, 2015 , 10:52 pm
Departed USPS Facility
WEST PALM BEACH, FL 33416
January 26, 2015 , 9:53 pm
Arrived at USPS Origin Facility
WEST PALM BEACH, FL 33416
January 26, 2015 , 8:38 pm
Accepted at USPS Origin Sort Facility
WEST PALM BEACH, FL 33407
January 25, 2015 , 6:39 am

[six8]

Who did you order from in West Palm?


Sent from my iPhone using Tapatalk

[SINNER]

Gruntworks

[fyreman]

Being able to frequent the storefront often Joe is a stand up guy. He has kept my business since he opened. If you ever get a chance stop by the store and talk with the friendly staff.

[KevinBLC]

I've never had anything but a good shopping experience with PXT. I have had many bad experiences with USPS though. Lost packages, late packages, you name it, it happens. No wonder the post office is broke. If they were a business, it would have folded decades ago.

[gatordev]

I've never had anything but a good shopping experience with PXT. I have had many bad experiences with USPS though. Lost packages, late packages, you name it, it happens. No wonder the post office is broke. If they were a business, it would have folded decades ago.

It's interesting that everyone knocks the post office. I've found it to be the most reliable shipping option, especially when I lived in a place where my USPS stuff went into a locked mail box but UPS and FEDEX just dropped stuff on the door. Also, paying a ~$7 for shipping and it then arrives 3-4 days later is almost always better than dealing with UPS's fairly standard "5 working day" time frame.

[SINNER]

Not around here. I'll pay triple for UPS over USPS. Mailmen wont even attempt a delivery requiring a signature. It's automatic that the attempted delivery card gets thrown in the mailbox. You can be standing in the front yard and they will do that. Always looks like it was routed through a war zone upon arrival too.

[GOST]

Not around here. I'll pay triple for UPS over USPS. Mailmen wont even attempt a delivery requiring a signature. It's automatic that the attempted delivery card gets thrown in the mailbox. You can be standing in the front yard and they will do that. Always looks like it was routed through a war zone upon arrival too.

Same here, I've found parts delivered and left out in the rain.

[Dstrbdmedic167]

Same here, I've found parts delivered and left out in the rain.

I'm very lucky as far as UPS goes. My UPS guy is an older gentleman and a marine. He is avid gun guy and will call me when I have a package to ask if I'm working or not. Then I can let him know whether to leave it at the house or just tell him to bring it home with him. He lives around the corner and makes for gunrunning past the wife so much easier haha..

[GOST]

I'm very lucky as far as UPS goes. My UPS guy is an older gentleman and a marine. He is avid gun guy and will call me when I have a package to ask if I'm working or not. Then I can let him know whether to leave it at the house or just tell him to bring it home with him. He lives around the corner and makes for gunrunning past the wife so much easier haha..

That is awesome, I need to work on my UPS guy.

[Dstrbdmedic167]

That is awesome, I need to work on my UPS guy.

It makes life so much easier. I always tell her I ordered such and such but she has no idea the value and when how it arrives. I tend to get a look if a box shows up at the house of recent. If she knew just how much money was sitting in my side of the room she'd probably try to divorce me and sells everything I have...

[GOST]

It makes life so much easier. I always tell her I ordered such and such but she has no idea the value and when how it arrives. I tend to get a look if a box shows up at the house of recent. If she knew just how much money was sitting in my side of the room she'd probably try to divorce me and sells everything I have...

Brother the same here. I operate on a black ops funds. Should have seen the look I got when my 5 year old daughter told her momma that daddy needed a VP9 for his birthday.

[Dstrbdmedic167]

Brother the same here. I operate on a black ops funds. Should have seen the look I got when my 5 year old daughter told her momma that daddy needed a VP9 for his birthday.

Haha my 9 year old was telling my wife what the barrel and rail were I got from UW the other day. She loves it as much as I do. I got her a mossburg 702 for CHISTmas but haven't had the time for the two of us to sit down and shoot it.

Sidebar: I had some personal issues with the VP9 today at my training. I hope it was just larger side panel. (medium on right and small back and left) I had several instance when I was doing rapid/quick fire I couldn't engage the trigger. Kinda like the more I shot the more my finger crept out of proper position. Never had that happen with my glocks. Going to run all small and if it still happens I may have a VP9 for sale despite how much I love it...

[GOST]

If you do let me know.

[GOST]

I've a problem with the 5 year old telling people that her Daddy kills the the bad people in the woods. Then I'm running over and saying paper and steel, no people.