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Thread: Laptop Help

  1. #1
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    Laptop Help

    Is there anyone here that is versed in computers?

    My laptop refuses to shut down.

    I've tried every kind of tutorial online and I updated the BIOS from HP's website but still, when I click 'shut down' it goes right into re-start.

    I'm just about ready to give this thing a beat down.

  2. #2
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    try this:

    open command prompt as Administrator:

    - click on the start menu
    - type in 'cmd'
    - right-click on 'cmd' and select 'start as Administrator'

    once the command window comes up, type in the following (minus the single quotes):

    'shutdown -s -f -t 0'

  3. #3
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    Quote Originally Posted by MoxyDave View Post
    try this:

    open command prompt as Administrator:

    - click on the start menu
    - type in 'cmd'
    - right-click on 'cmd' and select 'start as Administrator'

    once the command window comes up, type in the following (minus the single quotes):

    'shutdown -s -f -t 0'
    Didn't fix the issue. It shuts down and immediately restarts again.

  4. #4
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    Unplug and pull the battery. Once dead, it will dump the volatile memory in RAM, flush caches, and clear things that won't go away with a reboot.

    Beyond that, Stay off those sites! You'll go blind!

    There's no "Team" in F**K YOU!

  5. #5
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    Joelski beat me to it... May be a virus... Eric the moderator is the local computer guru, send him a PM.
    The best way to survive a violent encounter is to be the one inflicting the most violence.

  6. #6
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    LOL

    Battery is built in, but that said it was fully removed and replaced about a week ago with a brand new battery.

    Both before and after it will restart rather than shut down.

  7. #7
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    If the battery is built-in, it should make an excellent clay pidgeon substitute! Or it it's a MacBook, try pressing and holding the Power button and Wonder bar at the same time..

    Edit: HP... Sounds like a Chromebook if the battery is non-removeable. I revert to the first part of my response. Not a fan of not being able to hard boot my HP lappy; it's happened a couple of times from a frozen display.
    Last edited by Joelski; 23 September 2020 at 16:43.
    There's no "Team" in F**K YOU!

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