Rainier Arms

**chazthebiker** · 3 June 2010, 17:06

This is not a gear or weapon review, I know. It is just a review of the great company I ordered most of the parts for my first build from.

That company is Rainier Arms!

With each and every phone call and order I placed I have found these folks to be top notch in all areas. They carry great gear and provide excellent customer service. For anyone looking to assemble a rifle or order a rifle, I would highly recommend Rainier Arms. If you have questions, they patiently answer them. If you have a problem, they promptly solve it.

In this day of lackluster service, Rainier Arms is far and away above all other companies I have dealt with.

You may not find the least expensive parts on the web here, but what you will find is a company with high quality merchandise, top shelf customer service, and an all around great bunch of folks to deal with.

I plan on building more rifles. I am going to get the bulk of my parts from Rainier. Why? Because I am confident spending my money with them.

Great company! Great people to deal with!

**Jerry R** · 12 June 2010, 10:11

Plus 1 here !!

Many orders, one issue. A phone call with an emailed picture. "Photo not necessary, but thanks. Replacement part on the way with pre-paid return on the bad one." And this was a defect that was not their fault. "We sold it - we fix it."

I cannot say enough nice things about Rainier.

I am on the other side of the country from them, but when I phone in an order it seems like it arrives before I hang up.

**Stickman** · 12 June 2010, 13:04

Granted, they are friends of mine, but even talking behind the scenes its very clear that John really cares about his customers, and that its not just about selling things.

**Creeky73** · 12 June 2010, 14:34

+1 most of my parts have come from them, and the one issue I have had was handled quickly and with zero argument. I am a fan.

**TehLlama** · 13 June 2010, 08:33

+2. Nothing overly exciting, except the .mil/le pricing.

**JRX35** · 13 June 2010, 10:56

And the Facebook Fan Page isn't bad either in giving new scoops on products.

**Paulo_Santos** · 13 June 2010, 12:02

It is one of the first places I look when I need something, even before I knew about this site.

**federalist22** · 13 June 2010, 13:45

I ordered my share of parts for two builds from Rainier--one of the best businesses to buy from. The other one on par with Rainier is Bravo Co. USA; both are excellent.

**4SRecon** · 14 June 2010, 18:53

My first more serious purchases were through Rainier and that's when I discovered how great the customer service is. It was then when I decided to literally go across the country to have Rainier help me complete a rifle from scratch (minus a lower parts kit and a BCG). The Lower, Upper, Barrel, Stock, Muzzel device etc. was shipped without one single problem. This build was for my Marine brother, I didn't have a choice but to go with a company that I trusted. Just like I expected, everything was prestine, clean, and ready to be put together (Without a ding, scratch, or imperfection from traveling across the greater 50 states). When I finished the build and placed that rifle in my brothers hands, needless to say- he was as shocked as a a perp catching a deployment from a X26 :D . I take things like that into consideration... knowing that I've only spent under $2.5k total with this company, I live allllll the way across the COUNTRY, and they don't generally know me from a whole in a wall. Customer relation's like this strive within this country, and continue to have a strong customer base due to the reputation alone. I mean, they just sent me Compensator for free!? That's unheard of in this time... For that, I'm definately going to buy a Rainier Arms custom shop upper so I have something to match that Comp :) . Simply put, they're uncomprable for lack of a better word.. And that's hard to come by these days.

**HS2** · 26 June 2010, 07:34

Great products and great customer service.

**eldogg** · 26 June 2010, 09:10

one of the first places i look too, and usually buy from.

**JustMatt** · 13 July 2010, 18:27

Gotta say I agree. Rainier is absolutely awesome. I ordered a Vltor EMod stock kit and they didn't have the color I was looking for in the kit version but they offered to swap it out with a stand alone EMod in the color I was looking for. I know it's probably not that big a deal but it was nice to see a company take interest in their customers needs and go a step further. Wasn't my first order with them and it won't be my last.

**applevalleyjoe** · 4 August 2010, 18:43

Originally Posted by federalist22

I ordered my share of parts for two builds from Rainier--one of the best businesses to buy from. The other one on par with Rainier is Bravo Co. USA; both are excellent.

Ditto. I've bought from both and have had nothing but positive dealings with them. I also like Addax Tactical.

**tac40** · 4 August 2010, 20:10

+1 what stick said.

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