Plus 1 here !!

Many orders, one issue. A phone call with an emailed picture. "Photo not necessary, but thanks. Replacement part on the way with pre-paid return on the bad one." And this was a defect that was not their fault. "We sold it - we fix it."

I cannot say enough nice things about Rainier.

I am on the other side of the country from them, but when I phone in an order it seems like it arrives before I hang up.